Readiness framework

Eight universal readiness dimensions

Operational readiness is multi-dimensional. About 70% of the assessment logic is universal across sectors; sectoral criteria libraries adapt the remaining 30% — scaling the system without losing depth.

1

Governance & Leadership

Formal mandate, decision rights, accountable leadership, critical operating procedures and quality ownership.

Typical evidence: Establishment decisions, board constitution, appointment records, decision-rights matrices, approved SOPs.

2

Operating Model & Processes

The core delivery model, end-to-end processes, service definitions and the administrative backbone of daily operation.

Typical evidence: Process documentation, delivery matrices, operating calendars, administrative systems in live use.

3

People & Capability

Staffing plans, recruitment, core team availability, demonstrated competence and completed capacity building.

Typical evidence: Approved staffing plans, contracts, competency verifications, training records.

4

Infrastructure & Facilities

Physical spaces, utilities, safe flows of people and material, inclusive facilities and maintenance responsibility.

Typical evidence: Inspection and commissioning records, completion certificates, walkthroughs, maintenance plans.

5

Technology, Equipment & Digital

Equipment aligned to the operating model, installation and commissioning, digital systems, licences and lifecycle plans.

Typical evidence: Acceptance records, equipment–competency mapping, licence registers, maintenance contracts.

6

Market, Customer & Partner Ecosystem

Demand evidence, committed partners, formal agreements and the pathways that connect output to uptake.

Typical evidence: Signed MoUs and agreements, demand validation, partner capacity assessments, contribution plans.

7

Finance & Sustainability

Quantified launch budgets, confirmed funding sources, recurrent cost coverage and lifecycle financing.

Typical evidence: Budget models, funding matrices, financing approvals, scenario and mitigation plans.

8

Risk, Compliance & Performance

Safety and safeguarding controls, regulatory compliance, emergency readiness, KPIs and the evidence system itself.

Typical evidence: Risk assessments, drill records, compliance matrices, indicator baselines, controlled evidence registers.

Within each dimension, individual criteria define a minimum condition, required evidence, a validation deadline and gate status — see how an operational readiness assessment works and the sectoral modules.